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Privacy Policy

This policy applies to www.isaacroyston.com (the “Website”) and any personal data you may provide to us. By visiting www.isaacroyston.com, you are accepting and consenting to the practices described in this Privacy Policy. We will not use, sell, share, or rent any information which you provide on this Website in ways different from what is disclosed in this statement. This Privacy Policy does not apply to websites maintained by other companies or organisations to which we link.


We collect information you provide us, when creating an account, signing up for our newsletter. If an order is placed with us, we need to hold personal information including your name, email address, phone numbers, home address, shipping and credit card billing address(es) so that we can process and fulfil your order and comply with contractual obligations. These details allow us to process your order and to let you know the status of your order.

Personal information related to orders will be stored as long as required to comply with contractual obligations.  The cookies may collect session information such as pages viewed, session duration, transactions made.

Please note, we do not store any financial information.


Our site uses cookies to keep track of how often you visit our site, the contents of your shopping bag, previous purchases and to deliver content specific to your interests. A cookie is a piece of information that is stored on your computer’s hard drive by your web browser which tracks your movements within websites. Most browsers are automatically set to accept cookies but usually you can alter the settings of your browser to prevent automatic acceptance. If you choose not to receive cookies, you may still use most of the features of our website, including the ability to purchase items.

Please note that cookies can’t harm your computer. Our cookies don’t store personally identifiable information such as your name, address or payment details: they simply hold the ‘key’ that, once you’re signed in, is associated with this information which may include Internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and/or clickstream data. However, if you’d prefer to restrict, block or delete cookies from isaacroyston.com, or any other website, you can use your browser to do this. We do also partner with a third party to display and manage our advertising on other sites including behavioural targeting and/ or re-targeting. Our third party partner may use technologies such as cookies to gather information about your activities on this site and other sites in order to provide you with the most relevant advertising based upon your browsing activities and interests. Each browser is different, so please check the ‘Help’ menu of your particular browser (or your mobile phone’s handset manual) to learn how to change your cookie preferences. For more information on cookies and how to disable them, you can also consult the information provided by the Interactive Advertising Bureau at  https://www.allaboutcookies.org/


By completing a sign up form you are agreeing to be included in our database. You will from time to time receive information regarding events, private sales, new collections and other updates. If you wish to unsubscribe you can do so at any time by clicking on the link provided on each of our emails, by logging into your account or by contacting our customer service team. Service-related messages (such as order status information, payments, etc) is considered an essential part of the service and will be sent even if you opt out of our newsletter.

Our Mailing List

Isaac Royston uses your email address as a convenient way to contact you about your order or any reminder service you have. From time to time, we may update you on relevant Isaac Royston site or new gift news, but only with your permission. We will not pass your details on to any other relevant third parties that we think you may be interested in if you have requested us not to do this.

Can I be removed from your mailing list?

Isaac Royston will send you special offers and promotions by email. If you do not want to receive offers and promotions by email, simply click on the unsubscribe link in any email.

Disclosures of your information

Isaac Royston treats all personal information with confidentiality and you have the right to request access to your data and if there is anything wrong you can have it changed or removed.


Our Privacy Policy may change from time to time, all updates will be posted on this page.


We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.